By Camilla has made partnership with FLASH EXPRESS & LBC for your parcel deliveries.

  • Regular Deliveries (Luzon, Visayas & Mindanao) – shipped via FLASH EXPRESS
  • Island Provinces – shipped via LBC Express
  • For Cash on Delivery orders – shipped via LBC Express (temporarily not available)

PROCESSING TIME

ON HAND PIECES – They are generally processed within 24-48 business hours after payment has been confirmed. Ideally, we ship within 1-2 days after payment day (not including Sundays and Holidays)

PRE-ORDER PIECES – The processing time is around 10 to 14 business days. (weekends and holidays are not included in the count)

Please take note that the 10 to 14 business days PROCESSING TIME is an ESTIMATED TIME only. This means our BOXES coming abroad might arrive earlier or later than usual.

Notes:

  • The Item PROCESSING TIME is the time from confirming your payment to physically dispatching your order. This means the DELIVERY TIME is different from the PROCESSING TIME.

DELIVERY TIME ESTIMATE

Please refer to the chart below for DELIVERY TIME ESTIMATE once forwarded to the LOCAL COURIER.

Note: Please note that the carrier takes 1–2 business days to register your shipment status after pick-up/ship out, so we recommend allowing 48 hours for the tracking details to be processed and updated.

FLASH EXPRESS Estimated Delivery Time
Metro Manila 1 to 4 days
Luzon 1 to 4 days
Visayas 5 to 7 days
Mindanao 7 to 10 days

 

LBC Estimated Delivery Time
NCR 1 to 3 days
North Luzon 2 to 4 days
South Luzon 2 to 4 days
Visayas 5 to 7 days
Mindanao 5 to 7 days
Islander 5 to 10 days

Please note: For island provinces and remote control areas parcel deliveries could take up to 7 working days or longer.

IMPORTANT NOTES

  • Shipping times will be affected during public holidays and bad weather conditions; couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.
  • Please ensure you submitted a correct and complete address to avoid parcel holds & delays. We will not be held liable for package loss due to an incomplete address.
  • We cannot guarantee exact delivery date, please refer to our estimated processing time + estimated delivery time estimates for reference.
  • Flash Express and LBC couriers are a third party provider, we are not held liable to any delays for the parcel deliveries & any loss during the shipment. Rest assured, we will help you in following up the packages.

***Please take note that ETA’s provided begins after ship out date. Delivery periods are not guaranteed and exclude Sundays and Holidays.