Pre-order: Rowena Dress (The Romantics Collection)

Pre-order: Zolana Bodysuit

₱950.00

Pre-order: Harlow Dress

₱2,275.00

₱1,990.00

•  Size Guide

  Sizing Information

  INFORMATION ON SIZE GUIDE & PRODUCT MEAUSUREMENTS

  INFORMATION ON SIZE GUIDE & PRODUCT MEAUSUREMENTS
•  Delivery & Return

  Delivery & Return Policy

  Processing Time

  Store delivery FREE for orders P 3000 and above. Use code ‘BABE3000’upon checkout.

  On hand pieces are usually shipped out within 1-3 working days.

  Pre-order pieces are usually shipped out within 10-14 business days.

  Returns

  To be eligible for return & exchange, items must be:

  1. We shipped the wrong item or wrong size.

  • If our team shipped you the wrong item, we will exchange it to your original order.
  • We do not have a refund policy – only returns and exchange.

  2. Proven factory defect (this will be under investigation and we will require proof of defect, photos and videos)

  • A product exchange for a PROVEN FACTORY DEFECT item will be SAME ITEM, COLOR & SIZE. This is to ensure that the customer did not purposely damage the item just to exchange it to a different SIZE or ITEM.

  Notes:

  1. We only accept returns for full-priced items (non-sale items).
  2. Your item must be in the same condition that you received it with tags, and in its original packaging.
  3. Please make sure all items are unworn, unwashed, unaltered.
  4. Free from make up, spray tan or fake tan.
  5. Free from any scent of deodorant, perfume or washing powder.
  6. We do not accept returns on sale or discounted items. Sale items are final and cannot be returned, exchanged or refunded.

  You are not eligible for return if:

  1.) Buyer ordered the wrong size

  • As most of our products are on a pre-order basis we can’t support returns and exchanges due to wrong sizes ordered.
  • Do not just buy your usual size. We highly suggest to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page. These measurements are measured when the garment is laid flat. (Note: Please expect +/-2 due to manual measurement.)
  • Size guides per item are different. Some pieces are based on asian sizes and some are based on international sizing.

  2.) Buyer didn’t like the fit of the item

  3.) Buyer purchased a SALE or PROMOTIONAL item

  4.) Buyer used a discount voucher on purchase.

  5.) For hygiene reasons, we cannot offer an exchange in swimwear & undergarments

  View full return policy here: https://bycamilla.co/returns-and-exchange/